“The advancement of digital technology is now a reality. The fourth industrial revolution is imminent.” With these words, Sergio De Palma, owner of Tecnoservice  underlines which asset the company that resells industrial embroidery machines is focusing on. Namely, those from the Japanese brand Happy Japan, whose characteristics are compatible with the principles of Industry 4.0: they work online via a network with USB, LAN and wireless input for data transmission and have large LCDs, configurable and customisable through simple, user-friendly software. Moreover, needle setting occurs with colour assignment, issuing reports on machine operation and operator activity with the option of connecting to a smartphone to manage operations and monitor work progress. Tecnoservice also exclusively offer PMS (Happy Production Management System) the software that increases productivity by minimising production time. Its requirements include creating production data by following orders and monitoring and recording operating status information in real time.